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01 — DISCOVER

You share your objective, timeline and constraints. We clarify the practical questions and determine whether AVA is the right fit for the work required.

02 — ASSESS

Structured review of status, documents and known requirements. For many clients this begins with a Thailand Path Assessment or a Corporate Integrity Review.

03 — PLAN

Written Scope of Work, fee schedule, exclusions, client responsibilities and named case owner. Work begins only after written acceptance and the agreed deposit.

04 — COORDINATE

Execution of the agreed scope: document preparation, professional liaison, appointments, field representation and progress reporting. Material scope changes are confirmed in writing before additional work proceeds.

05 — COMPLETE

Delivery of agreed outputs, receipts and a closure pack including unresolved items, expiry dates and recommended next actions. Pending government decisions are not treated as AVA failures unless the agreed scope has been breached.

Service standards

Acknowledgement

New inquiries acknowledged within one business day.

Quotes

Standard quote after sufficient information within two business days.

Progress

At least weekly updates on active multi-week matters.

Closure

Final closure pack within five business days after completion.

Begin with a clear conversation

Book a consultation or start with a Thailand Path Assessment.